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Malaysia, our first country outside Italy

Car hire in Kuala Lumpur, Klia and Klia2 airport.

Land in Kuala Lumpur and your car is waiting at our local partner’s counter, in both terminals. Full cover with zero excess on every rental, and every car is automatic.

  • Pick-up and return at Terminal 1 (Klia) and Terminal 2 (Klia2), also from one to the other, at no extra cost
  • Zero excess included, with tyres, windscreen and 24-hour assistance all over Malaysia
  • If your flight is late, they wait for you: just give us your flight number
Illustration of Kuala Lumpur

For now, bookings are on request

Send us your dates, times, flight number and the car you need: we reply with the total price in ringgit and how to book.

What is different from Italy

In Malaysia the excess is zero, just as with us, but some rules are the country’s own. We tell you before you book, so there are no surprises at the counter.

There is always a security depositZero excess does not mean zero deposit. With a credit card, 1,000 ringgit are blocked, not charged; with a debit card, the deposit is paid online and refunded after you return the car.
The additional driver is charged10 ringgit per driver, once for the whole rental.
The balance is paid in ringgitAt the counter, by credit card, before you get the keys. Or everything online with a debit card.
You need an International Driving PermitFor almost every licence, including Italian and UK ones, together with your national licence. The rules by country are below.

Where you pick up the car

Two counters, one per terminal. Open every day from 08:30 to 21:59, public holidays included.

Klia, Terminal 1

Lot 11, Ground Floor, Block D, Short Term Car Park, 64000 KLIA, Sepang, Selangor

From Arrivals, take the lift to the ground floor, leave the terminal and cross the road: the counter is in the car rental building, Block D.

Open in Google Maps

Klia2, Terminal 2

Lot L1-A05, Level 1, Gateway@klia2, Jalan KLIA 2/1, 64000 Sepang, Selangor

From the Arrival Hall on Level 2, take the escalator or the lift down to the Transportation Hub on Level 1, where the car rental counters are.

Open in Google Maps

Pick-up or return outside counter hours: on request, 250 ringgit each time.

The cars

All automatic. We guarantee the category; the model is the one shown or a similar one.

Small and economyInstant confirmation
Perodua Axia, Proton Saga or Perodua Bezza, Proton S70
SaloonsInstant confirmation
Toyota Vios, Honda City
Compact SUVInstant confirmation
Proton X50
SUVOn request
Honda HR-V, Proton X70 or Honda CR-V
7-seat MPVOn request
Nissan Serena, Toyota Alphard
Van up to 10 seatsOn request
Hyundai Staria

There are only a few cars on request: they are confirmed once availability has been checked.

Full cover, zero excess

  • Collision damage, scratches, dents and theft, with no excess
  • Tyres and windscreen, repair or replacement
  • 24-hour roadside assistance all over Malaysia
  • Third-party liability, and a courtesy car if yours cannot be driven

One condition to remember: after an accident, tell the counter straight away and file a police report within 24 hours. Without the report, the zero excess does not apply.

Not covered: drivers who are not on the contract, driving under the influence or off road, wrong fuel, and damage caused on purpose or through gross negligence.

How you pay

By credit card (recommended)

Online you pay only the advance. At the counter you pay the rest in ringgit by credit card in the lead driver’s name (Visa, Mastercard, American Express, UnionPay or JCB), and 1,000 ringgit are blocked as a deposit, not charged: the bank usually releases them within 7 to 21 days. American Express and UnionPay carry a 3 to 5% surcharge.

By debit card

You pay everything online: advance, rental and a 1,000 ringgit deposit, plus a small transfer fee (2 to 5%) shown before you pay. You pay nothing at the counter. After you return the car the deposit comes back to you, less any costs such as missing fuel or fines.

No cash, and no cards in someone else’s name for the deposit.

Who can drive

Age
23 to 65. From 21 to 22 and from 66 to 75 on request, with a surcharge of 60 ringgit a day under 23 and 40 over 65.
Licence
Held for at least one year, not probationary.
Residence
The service is for people who do not live in Malaysia.
Additional driver
10 ringgit per driver, once per rental.

Driving licence: what you need, by country

Italy, Europe, United Kingdom, United States, Japan and almost every other country
Your national licence and an International Driving Permit.
South-East Asian countries (ASEAN)
Your licence is enough; if it is not in English, you need an official translation.
China
Licence with an official translation and the signed declaration form.
United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Oman, Bahrain, Pakistan
Licences not accepted: we cannot take these bookings for now.

Rental rules

  • Malaysia only: no driving into Singapore, Thailand, Brunei, Indonesia or Labuan, and the car cannot be taken to the islands (Langkawi, Tioman, Redang, Pangkor). An attempt to cross the border costs 10,000 ringgit.
  • Full tank at pick-up, full tank at return, with the fuel shown on the contract.
  • No smoking in the car and no strong-smelling food, such as durian.
  • Three hours’ grace on the return time; after that, one more day is charged. If you want to extend the rental, let them know first so your cover is extended too.
  • At pick-up and return the car is checked together, with dated photos, and you get a copy of the report.

Extras at the counter

Child seat or booster
20 ringgit a day
Satnav, Android Auto or CarPlay
15 ringgit a day
Touch ’n Go toll card
20 ringgit per rental
SmartTag toll device
30 ringgit per rental
5G wi-fi router
79.90 ringgit per rental

You can ask for extras when you book. Cancellations and changes follow our Terms and conditions.

Questions about Kuala Lumpur

Can I book online?

For now Malaysia is booked on request, on WhatsApp or by email: we send you the total price in ringgit and how to confirm. Soon it will be bookable on the website too.

Can I rent without a credit card?

Yes, with a debit card: you pay everything online, deposit included, and the deposit comes back after you return the car.

Can I pick up at one terminal and return at the other?

Yes, between Klia and Klia2 in both directions, at no extra cost.

Who hands over the car?

Our local partner, on the conditions written here. For anything at all, Gianni Grillo remains your point of contact, on WhatsApp 24 hours a day.

Start from Kuala Lumpur

Tell us when you land and which car you need: you will hear from us, not from a call centre.